Customer Testimonials
Dahl Ford did a very nice job on a number of issues that I was having with our 2019 Navigator. They stayed in communication with me and Noah our service advisor was very helpful. Thanks Dahl Service team and Mike our Dahl technician.
Customer service was great, questions were answered. Would most certainly recommend to others.
Great communication!
Great experience! Loved the video and ease of paying online. Thank you!
Great service.
The Dahl Automotive Quicklane team in Onalaska provided great service during my visit for an oil change. In addition to the service I came in for, their team conducted a thorough preventive maintenance check and provided a great no-pressure overview of their findings. I was especially pleased with the video footage provided by my technician as he conducted the service on my vehicle. The shop manager also check in with me to ensure I understood exactly what was going on with my vehicle. I really appreciate the hospitality and professionalism of the Onalaska Quicklane team!
Awesome. Friendly staff.
They made it quick and easy to trade in my old truck and get me in my new one. The staff was very helpful and accommodating. Would recommend to anyone looking to get a new or used vehicle.
All went very smoothly.
Overall good service and informative information on other car care identified needs. Only downside was despite having tires rotated, they did not check air pressure and I had to do that after leaving.
Very please with my newer purchase I didn’t think it was possible to trade my old car in but they made it work
Great selection of Super Duty trucks. Salesman was great to work with and financing was a breeze with a low rate. Highly recommend!
Always a great experience with Dahl Ford. Thank you Darby, Randy and Jacob for taking care of us again. Loving our Ford Bronco!
Barry Novinska help me with my purchase I'm happy and please with my purchase super professional and helpful with any problems I recommend him to people.
From our first phone call to Andy, to follow up calls from Connor and a handshake and thank you from the sales manager we felt like VIPs. Our entire experience was 10/10 and we felt appreciated and valued. Making the trip from Alexandria MN was well worth it! We are life long Dahl customers.
Best salesman and service department I’ve ever been too
Thank you to Randy, Darby, Tony and Chad for going the extra mile for me.
Edit: I got a phone call back within 5 hours of my original review (deleted because of the great support I received). Mike is a manager down at Dahl Ford. He listened to my feedback and the fact he personally called me to help resolve this issue shows great character and professionalism he holds. To put it plainly I had some issues that snow balled and made me have an unpleasant experience. However, after that phone call I’m more willing to chalk this one up as miscommunication. Thanks again Mike for your professionalism and taking the time to help make ...
This was my first time visiting, and I was thoroughly impressed with the staff and their attitudes. I have had bad experiences at different places in the past but will become a return customer here.
10/10 would recommend shopping for a vehicle here! I worked with Tristan and he was amazing, I was looking to upgrade into a bigger vehicle and he showed us every vehicle that they had in their inventory that matched my price range and my must have list. Once I found the car I fell in love with, the financing was really easy and they made sure I understood everything! Which was amazing because it’s my first car I’ve purchased. Tristan made sure everything was good to go and even filled up gas in the car before I drove it ...
Eli took great care of my vehicle. I appreciate the extra touch of the video and text message follow ups.
I absolutely loved working with these guys.
Bill Beal has been our salesman for years. He has been very fair on sales and helps out with our vehicle service when needed.
Top notch customer service and pricing! Highly recommend Dahl Ford for your automotive needs.
I trust Dahl Ford to take car of my car at a fair price
Shane and Connor were awesome to work with. I love my new F150 and look forward to working with them again on my next new vehicle.
Excellent service. Kala made sure everything went smooth. Great experience from start to finish.
Everyone was very kind and polite. Got my vehicle in and found my break oil needed cleaned and changed it also. I will definitely be back!
We were walk-ins and it didn’t take too long for my oil change. They had refreshments while we waited which was nice. The waiting room was clean. Which was a plus. I’ll be back again. Thank you for the amazing service.
Service Manager Noah is knowledgeable and helpful.
A very pleasant experience.
Great service and very friendly.
Awesome place to take your vehicle when it needs attention
Eli was very nice. Made me feel welcome.
Friendly professional service. Did exactly what they said they would for exactly the price they quoted me.
This may have been the best customer service experience in my life. No kidding. I dont review very often, but this encounter is noteworthy for their professionalism, competency and honesty. Noah was my service advisor -shout out Noah. I worked with 1 person and didnt need to repeexplain my car issues to multiple people. No waiting around either-they went straight to work on it like it was the only vehicle in the service center. Sure, its basic, but most car services Ive dealt with seem to take forever, and dahl did not. Highly professional and efficient. My explorer stopped running and ...
Stopped in last minute for an oil change and Kala was more then happy to get me in. They gave me a ride to my other appointment and had my car ready for me by the time I was done. Eli, Ryan and Kala were all very polite and helpful. I will definitely be going back for my service work.
Fast, friendly service.
-For the Service Department- I gave the team a lot to deal with in terms of waiting with faults and having them fix multiple things. Customer service was fantastic and the truck is back to it was before any of the issues started to arise. I expected some sort of a fight to have my extended warranty cover everything, but Taylor took care of everything in the background to ensure I was covered. That went farther with me than she probably knows. One more thing from Dahl that continues to ensure they keep my repeat business. Kudos Taylor. And team.
Great service, pleasant service people. Easy to work with.
I was a walk in customer and the service that I received was over the top, they went over everything with me and updated me on the progress of my vehicle.
Excellent service
Very nice job today! Oil change
The work was completed on time. The Service department staff was courteous and helpful.
Every thing wen great.
Thanks for the quick repair on my 2016 Ford Explorer. My service manager Taylor was very courteous and helpful !
Professional and well run dealership!!!
Tough job that was handled very well!
Staff at Dahl Ford got me in right away and took care of my service needs and got me out in timely fashion, thanks.
Randy did an awesome job connecting me with a great vehicle within my budget. Explained the features and made the buying process easy. Thanks Dahl Ford.
Great service. One thing I wish could change is scheduling actual service times. Having to drop my car off at 7AM and not know when it will be worked on is frustrating and I lose my car for an entire day.
Wonderful personal working there. They kept me updated on why things were taking longer then normal and even comped me for the long wait. Great experience
Quick professional service at a fair price!
I recently had an outstanding experience at Dahl Ford in Onalaska, especially thanks to Connor, the sales consultant who helped us with the purchase of our 2014 Camry. From the moment we arrived, Connor was professional, friendly, and incredibly knowledgeable. He made the entire process smooth and enjoyable, taking the time to understand our needs and answer all of our questions without any pressure. Connor’s attention to detail and genuine commitment to ensuring we were completely satisfied made all the difference. He went above and beyond to make sure we were comfortable with our choice and clearly explained every step ...
I am very pleased with my 2004 Ranger purchase. Andrew Berry was very helpful in finding a vehicle in my price range and the kind of vehicle I was looking for. A no xx guy but patient in dealing with a customer who really isn't sure. I love the truck.
After being referred to Randy McDaniel by another salesman at a different dealership I couldn't be more pleasantly surprised and delighted to work with him. When he did not have the vehicle I was interested on the lot he located the vehicle at another dealership and made arrangements to get the vehicle to complete my purchase. He took all the time I needed to answer all of my questions and go over the vehicle upon purchase so I understood all of the different features. Jacob Ludwig was also awesome in completing the financing end of the deal. Will gladly ...